Privacy Policy

Company provides this privacy policy to help user make an informed decision about whether to use or continue using the company service. If user does not agree to company practices, please do not use company service. Usage of company service and any personal information which user provided on using company services remains subject to the terms of this privacy policy. Please note that any user content submissions or other content posted at the direction or discretion of users of company service becomes published content and is not considered personally identifiable information subject to this privacy policy

Privacy Policy Coverage

This privacy policy covers the treatment of user information, including personally identifying information, obtained by company, including information obtained when user use company service provided by Company.

This privacy policy does not apply to the practices of companies that company does not own or control, or to individuals whom company does not employ or manage, including any of the third parties to which company may disclose user information as set forth in this privacy policy.

The Information Company Collects

Company may obtain the following types of information from or concerning user or user mobile phone device, which may include information that can be used to identify user as specified below ("Personally Identifying Information"):
User Provided Information: Personally Identifying Information provided by user, such as user mobile phone number, face data, push notification name (if applicable), billing information (if applicable) and mobile device information to Company when choosing to participate in various uses of the Company Service, such as registering as a user.
Log File Information: Information recorded when user use the Company Service and Company servers automatically record certain information that user web browser sends whenever User visit any website that can shows user interest, behavior, favorite and other info related to user. These server logs may include information such as user web request, Internet Protocol ("IP") address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of user request, one or more cookies that may uniquely identify user browser, location and user phone number.

The Information Company Does Not Collect

Company does not collect names, emails, addresses or other contact information from its users' mobile address book or contact lists other than the Users' own mobile phone numbers.

The Way Company Uses Information

If user submit Personally Identifiable Information to Company, then Company use the Personally Identifiable Information to operate, maintain, and provide to user the features and functionality of the Company Service. Company may, however, use user mobile phone number, any Personally Identifiable Information or non-personally-identifiable information without further consent for marketing, or administrative purposes. Company may use both the Personally Identifiable Information and certain non-personally-identifiable information (such as anonymous user usage data, cookies, IP addresses, browser type, etc.) to improve the quality and design of the Company Service and to create new features, promotions, functionality, and services by storing, tracking, and analyzing user preferences and trends. Your Personal Information may be transferred, stored, used, and processed in a jurisdiction other than Indonesia where Our servers are located. About the face data, we stored the data maximum in 2 (two) weeks for history purpose and then the data will be deleted completely. We may eliminate certain parts of Your Personal Information which may identify You (so the Personal Information becomes anonymous) and disclose the anonymous data to a third party for the purposes of Application development, database management, Service’s analysis or improvement. We also may combine Your Personal Information with other information in a way that the information is no longer associated with You, and later disclose the combined information to the third party, for the above mentioned purposes. We shall not sell or lease Your Personal Information to a third party.

When Company Discloses Information

Company may share the Personally Identifiable Information or non-personally-identifiable information with third party service providers to the extent that it is reasonably necessary to perform, improve or maintain the Company Service. Company may share non-personally-identifiable information (such as anonymous User usage data, referring / exit pages and URLs, platform types, asset views, number of clicks, etc.) with interested third-parties to assist Company in understanding more about user behavior on Company Service. Company may collect and release the Personally Identifiable Information and/or non-personally-identifiable information if required to do so by law, or in the good-faith belief that such action is necessary to comply with state laws, international law or respond to a court order, subpoena, or search warrant or equivalent, or where in Company reasonable belief, an individual's physical safety may be at risk or threatened. Company also reserves the right to disclose the Personally Identifiable Information and/or non-personally-identifiable information that Company believes, in good faith, is appropriate or necessary to enforce the Terms of Service, take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of the Company Service, and to protect the rights, property, or personal safety of Company, Company users or others.

Company Commitment to Data Security

Company uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of user personal information. Company cannot, however, ensure or warrant the security of any information user transmits using Company Service and user do so at user own risk. Using unsecured wifi or other unprotected networks is never recommended. Once Company receives user transmission of information, Company makes commercially reasonable efforts to ensure the security of Company systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of Company physical, technical, or managerial safeguards. If Company learns of a security systems breach, then Company may attempt to notify user electronically so that user can take appropriate protective steps. Company may post a notice if a security breach occurs.

Changes and Updates to This Privacy Notice

User continued use of the company service constitutes user agreement to this privacy policy and any amendments. We may change in this privacy policy to reflect the changes in our activity. If we change this Privacy Policy, We will notify you through e-mail prior to the changes become effective. We advise you to visit this page periodically to obtain the latest information regarding how we enforce this privacy policy.

How to Contact Us

If You have further questions regarding your privacy and information security or you wish to update or delete your data, please contact us at: support@monstera.id

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